Make room for a smoother rental.

Start with the load.

• List the items you expect to carry and measure the largest pieces.
• Think about the whole load, including packaging and any equipment that needs to travel with it.
• Note how many collections, stops and deliveries are planned.

Compare the vehicle format.

A cargo van has an enclosed van body. A box truck has a separate cargo box. Look beyond the vehicle name: interior dimensions, door openings and loading features matter to your job.

Consider the places you’ll visit.

• Make a note of parking space, loading areas and access restrictions at each location.
• Ask the office about the dimensions and features of the actual available vehicle.
• Confirm the vehicle class and rental dates before making plans around a specific vehicle.

Before you arrange the rental

• Choose your intended pickup and return dates and times.
• Estimate the distance you expect to travel.
• Keep your contact details and any business information you’ll need ready.
• List questions about the vehicle, options, rental charges and return arrangements.

Before you collect the vehicle

• Confirm the reservation details and the agreed pickup time with the office.
• Ask which documents, agreement steps and payment arrangements are required.
• Check the West Haven address and the instructions for reaching the rear location.
• Allow time to review the vehicle and rental details with the team.

Keep the return in mind.

Make a note of the confirmed return time and location, and review the fuel, mileage and return instructions in your rental agreement. Contact the office if your plans change.